Casework Manager

About the role

Action for Refugees in Lewisham is advertising a full-time Casework Manager role, listed under Advice / Information. The advertised salary is £45,099 - £48,495 per year. The advertised location is London, England; check the source listing for the exact workplace, hybrid pattern or travel expectations. The vacancy was posted on 10 August 2026 and is currently shown with a closing date of 6 September 2026.

Role context
This vacancy sits within advice / information work, where roles commonly involve advice delivery, information provision, case handling and helping people navigate services or options. The exact responsibilities, reporting line, working pattern and organisational priorities are controlled by Action for Refugees in Lewisham and should be confirmed on the original application page before applying.

What to consider before applying
Use the employer's full advert and person specification to assess fit. For a role titled “Casework Manager”, it is sensible to prepare concise examples that demonstrate clear and empathetic communication, accurate information handling, professional boundaries and confidentiality, sound judgement when signposting or escalating issues, leadership, prioritisation and accountability for outcomes. Where the employer asks for supporting statements, address each essential criterion directly and use evidence of what you did, how you worked with others and what changed as a result.

Application information
Voluntary Sector Jobs provides this page as a structured vacancy summary. Applications are handled through the original vacancy source, where you should verify the latest description, eligibility requirements, working arrangements and closing information before submitting.

Preparing your application

Before applying for the Casework Manager vacancy with Action for Refugees in Lewisham, review the employer's full person specification on the original listing. Relevant evidence is likely to include clear and empathetic communication, accurate information handling, professional boundaries and confidentiality, sound judgement when signposting or escalating issues, leadership, prioritisation and accountability for outcomes. Do not rely on this summary as a substitute for the employer's stated essential and desirable criteria. Check any qualification, safeguarding, right-to-work, travel, location or background-check requirements directly in the source advert, and tailor your application to the criteria actually requested by Action for Refugees in Lewisham.